Fraud Protection
As a result of the many fraudulent orders that are possible each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse any order that appears to be suspicious or that proves to be fraudulent. Additionally, in certain cases, Derk Solutions may request that you submit a scanned photocopy of your picture ID, passport, and certain banking documents to completely verify the integrity of your order to avoid credit fraud.
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Delivery Times and Cancellation
All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines only, based on averag...
Delivery Times and Cancellation -
Refunds
Refunds are made If no unlock code is found for a particular phone. A refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take a...
Refunds -
Fraud Protection
As a result of the many fraudulent orders that are possible each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse a...
Fraud Protection
ACCEPTED PAYMENT METHODS