Contact Us
Contact Form
Get in touch
You can use this form for any type of assistance you need. Whether you want to supply us with unlock codes, or you are a bulk buyer, feel free to write us and we will get back to you within 24 – 48hrs on weekdays.
Address: Kingston; St. Catherine – Jamaica
Operations: Island-wide (Mobile service provider)
Phone: 1-876-869-5009
Email: info@derksolutions.com
Regular Business Contact Hours
Sunday – Saturday 9am to 10pm
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Delivery Times and Cancellation
All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines only, based on averag...
Delivery Times and Cancellation -
Refunds
Refunds are made If no unlock code is found for a particular phone. A refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take a...
Refunds -
Fraud Protection
As a result of the many fraudulent orders that are possible each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse a...
Fraud Protection
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